Rob O'Malley, CEO of BPO Growth Limited, has an impressive 31 years of experience in the BPO industry. With a deep passion for developing solutions, Rob has produced large volumes of solutions and bids over the years. He holds a Masters Degree in Business Administration, specializing in CX outsourcing.
Rob is the former Chairman of The British Philippine Outsourcing Council and has worked in both sales and solutions for some of the world's largest BPOs, smaller domestic vendors, and startups. His extensive experience on both the vendor and client sides gives him a unique perspective that he leverages to help clients win more business.
In his spare time, Rob is an avid cyclist and a season ticket holder at Coventry City Football Club. He uses the services of some associates when required and can recommend the services of other individuals and businesses in his network for services outside of his expertise. Rob's specialization in the articulation of BPO solutions is unparalleled.